
Boat2Trailer Trouble Shooting Ramp N Clamp
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Does Not Release When Handle Is Pulled

***DO NOT PULL HARDER ON THE RELEASE HANDLE. THIS WILL NOT FORCE THE CLAMP TO RELEASE.
If the eye of the boat is tight against the clamp, the clamp will not release. You MUST float the boat to release the boat. If you wish to manually release the clamp at anytime, we recommend the short handle model option. This has a manual handle you can keep open or close.
IT WON'T LOCK IN - Follow these steps below
STEP 1 – The very first thing we must do, is make sure the clamp is working properly. This video shows you exactly how you test the clamp.
If the clamp is not functioning properly you can visit our warranty page on our website to see the guidelines of our warranty options. WARRANTY PAGE
If your clamp is working properly, Now we know it’s not an issue with the clamp. So let’s move on to the next step.
STEP 2 Is it installed properly? On the instructions we show how the clamp needs to be flush against the bow with very little gap between the bow and the polyurethane of the clamp. NO GAP? Move to Step 3. Gap see below.

If there is a large gap between the polyurethane and the bow, you will need to raise the clamp to a higher position. The bigger the gap the more you will need to raise it. You can rotate or raise your winch stand up high enough to eliminate the gap but still low enough for the clamp to lock in.
If you do not have any adjustments on your winch stand you can try one of the other mounting holes on the clamp. The front hole and back holes will slightly raise the clamp if needed.
Step 3. If the clamp is locked in on level land, such as the driveway. And the polyurethane is flush with no gap. Then look under the boat and make sure the boat is resting on the bunks. If there is a large gap (small gap is ok) between the bunks and the boat, this means the boat is hanging from the clamp and the winch is too high and needs to be slightly lowered. If the clamp is installed correctly and all of this seems correct, then move to Step 4.
Step 4. Now that we know the clamp is installed correctly we can move onto the issue with trailer depth. THIS IS THE PROBLEM 95% of the time with customers. We have made a video below explaining the issue
Step 5. If you have completed all of the steps and still can not figure out what the issue is, It may be that you have the wrong model for your system, or your boat is not compatible with our clamp. Please proceed to step one on our website and go through every single compatibility question one by one then step 2 of our models. Step 1 –
I MISS THE CLAMP- Follow these steps below
If your boat is missing left, right, running over the top or you have to race the motor to get it to clamp, this is typically a trailer depth issue. These problems are common when the trailer is too deep. Pull the trailer out of the water further and allow your rollers or bunks to center and raise your boat into the clamp. Please watch video below for a better understanding. Trailer depth FULL IN DEPTH EXPLANATION CLICK HERE
I Do Not Have Enough Room In My Eye To Attach My Strap
Please Note: THIS IS VERY RARE The eye typically has enough room.
If your eye on your boat is too small or your strap hook is too big, we recommend our strap hook adapter. The adapter hooks on to the eye of your boat then attaches to the strap hook. Please call for purchase info.

Test The Clamp
Test the clamp by placing the mounting bracket on the palm of your hand. With 2 fingers pull the clamp in until you hear the clamp snap shut. To test the release simply pull the release handle and the clamp should release the clamp and open. Make sure the handle is not to tight. This will prevent the handle from working properly.
Quick Install Video - Boat Latch Installation - Short Handle
FULL VIDEO Boat Latch Installation - Short & Long Handle
- Remove Boat From Trailer OR…
- Roller Trailer: You can push the boat back on the trailer to access the roller. (Leave safety chain on)
- Bunk Trailer: You can slide the winch post forward (toward the truck) to access the roller. (Do NOT jack the boat up.)
When the boat is on the trailer at a rest, there should not be a gap between the poly and the bow of the boat. A gap means the clamp is set too low. Raise the winch stand to solve the issue.
