AT the top is a quick reference of what is covered by Boat2Trailer with the Ramp N Clamp 2 Year Warranty. Further down is a more detailed breakdown of the warranty. PLEASE INSPECT YOUR ITEM FULLY WHEN IT IS RECEIVED TO REPORT ANY DEFECTS IMMEDIATELY.
- Manufacturing Defects
- Defects in Materials: Large crack, split or clear visual flaw in the polyurethane before use.
- Extreme chemical burns on steel before use.
- Missing Items from shipping (must have proof with photos and report within 3 days of receiving the item.) We weigh every single item with exact ounces before shipping to ensure all parts are included before it leaves our facility.
- Defects in Workmanship: This refers to mistakes made during the assembly or manufacturing process.
Not Covered by Warranty or Exclusions:
- Damage caused by misuse –
- Bent steel or polyurethane after use. If your steel or polyurethane is bent after using it, This is caused by missing the clamp and the weight of the boat bending the product and this is not covered by warranty. PLEASE NOTE: If this happened, we do offer a 1 time discount on the purchase of a new clamp when you ship us back the damaged clamp. (Be sure to mention this offer to our team when contacting us.)
- Lost Parts After Use- Any missing parts must be reported within days of receiving package. (must have proof with photos and report within 3 days of receiving the item.) We weigh every single item with exact ounces before shipping to ensure all parts are included before it leaves our facility.
- Accidents
- Unauthorized repairs
After reviewing the warranty guidelines and you feel your item falls within these terms, please contact us via email at support@boat2trailer.com
Ramp N Clamp Comes with a 2 Year Warranty
The Ramp N Clamp is 100% Made In USA. We are proud to say we offer a 2 year warranty on the Ramp N Clamp. Boat2Trailer LLC warrants the Ramp-N-Clamp Boat Latch to be free from defects in materials or workmanship for 2 years from purchase of the Ramp-N-Clamp Boat Latch. This warranty does not apply to a commercial buyer who uses the Ramp-N-Clamp Boat Latch for purposes and uses beyond personal recreational use. This warranty does not cover damage, loss or failure which results in whole or in part from improper installation, misuse, neglect, failure to properly maintain, or other damage caused by inappropriate handling or use of, the Ramp-N-Clamp Boat Latch. This warranty is limited to repair or replacement of the defective Ramp-N-Clamp Boat Latch in the sole and exclusive discretion of Boat2Trailer LLC. This warranty does not cover, and no claim shall be made hereunder for, consequential damages, secondary charges, incidental damages, labor, installation costs or expenses, or losses or liability to third parties for personal injury or property damage proximately resulting from defects in the Ramp-N-Clamp Boat Latch. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE EXCLUDED AND DISCLAIMED, EXCEPTING ONLY THE EXPRESSED WARRANTIES SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY. Breach or failure under the foregoing warranty shall not be grounds to rescind any agreement under which the Ramp-N-Clamp Boat Latch has been purchased or to claim setoff or other remedies against Boat2Trailer LLC or any other party as a result of such breach or defect. In order to make a claim under this warranty, the owner of the trailer and the Ramp-N-Clamp Boat Latch must provide written notice of specific defects to Boat2Trailer LLC, promptly, and in no event more than thirty (30) days, after discovery of such defect. The owner may return a defective Ramp-N-Clamp Boat Latch only upon receipt of written return authorization from Boat2Trailer LLC.
